TeraData India Private Limited Hyderabad Technical Support Specialist Posts | Bachelor’s Degree | Apply Now

TeraData India Private Limited, leading Business Analytics, Hybrid Cloud & Consulting service provider.

In the latest job announcement, TeraData announces job vacancies for Technical Support Specialist posts, with work location in Hyderabad.

Under TeraData Hyderabad Technical Support Specialist 2025 Jobs, candidates having required skills in UNIX, Linux, Windows, and Database can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode.

Job Designation: Technical Support Specialist.

Job Code: 218292.

Education Qualification: Bachelor’s Degree.

Experience Level: 3 to 5 years.

Job Location: Hyderabad.

Apply Mode: Online.

Key Responsibilities for this role:

• Provide frontline support to Teradata global customers with a primary focus on the region of France and willing to work in the CET time zone.
• Accept and respond to incoming calls, incidents, and emails.
• Provide Initial problem triage and clarify problem definition.
• Track, monitor and maintain incident progress.
• You should be able to collaborate effectively with other support analysts, developers, engineers, and various teams to resolve complex issues.
• Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
• Search knowledge bases for known solutions to known problems.
• Identification and management of duplicate incidents.
• Extract logs, dumps, error files from customer systems and analyze.
• Isolate problem area through problem recreation.
• Provide remote support to on-site resources.
• Coordinate with customers and end-users to implement solutions.
• Log problem resolution and support knowledge creation.
• Coordinates activities associated with product/service resolution issues.

Skills:

• Provide frontline support to Teradata global customers with a primary focus on the region of France.
• The candidate must possess native-level fluency in both written and spoken French. This is essential for effectively communicating with our French speaking customers and colleagues.
• Excellent oral and written communications skills in English.
• 3-5 years of Technical Support related experience.
• BA/BS in Computer Science or equivalent experience.
• Good Database and Operating System knowledge.
• Experience in Help Desk/Customer service position is a plus.
• Knowledge of Support Center procedures and troubleshooting protocols.
• Knowledge of UNIX, Linux, Windows, and other current operating systems.
• Knowledge of Teradata support tools including the installation of remote tools is a plus. 

How to apply:

Interested and qualified job applicants have to apply through online mode, by initially registering with TeraData career portal and login in to apply.

Apply online:

https://careers.teradata.com/jobs/218292/technical-support-specialist?search=datePosted%3DWITHIN_LAST_WEEK&j_idx=2

For more information about TeraData vacancies, visit the TeraData Recruitment page.