Vmware Bengaluru Technical Support Engineer Jobs | Diploma/Degree | Apply Now

VMware is a leading American multinational technology company, provides IT products for Desktop software, Server software, Cloud management, Application management, Networking and security, and others to its clients globally.

In the latest job notification, Vmware India announces job vacancy for Technical Support Engineer post, with work location in Bengaluru.

Under Vmware Bengaluru Technical Support Engineer 2019 Jobs, candidates completed Diploma/Degree, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An interested and qualified candidate has to apply through online mode.

Job responsibilities:

Resolve customer’s issues via the telephone, email or Webex session

Reproducing issues in-house and responding back in a timely manner.

Regular follow-ups with customers with recommendations, updates and action plans.

Escalate issues in a timely manner according to Standard Operating Procedures.

Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues. & others.

Job Summary Details:

Job Designation: Technical Support Engineer.

Job Code Number: R1911667.

Educational Qualification: Bachelor’s Degree / Diploma in Engineering / Computer Science.

Experience: 1-4 Years.

Job Location: Bengaluru.

Apply Mode: Online.

Key Skills:

Windows Active Directory and Certificate Management

Excellent verbal and written communication skills; is able to explain technical topics in simple terms; is able to think quickly and react to client-impacting situations

Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations

Strong understanding of specific mobile device platforms - any one of the following Mobile platforms (IOS, Windows, and Android)

Understanding of mobile device communication and web application structure & others.

How to apply:

Interested and qualified job applicants have to apply through online mode by initially registering with Vmware company career portal and login to apply.

Apply Now: https://careers.vmware.com/job/bengaluru/technical-support-engineer-air-watch/1567/12905242.