Accenture Solutions Pvt Ltd Mumbai Associate Jobs | Any Graduation | Walkin: 08th July 19 to 12th July 19

Jul 06, 2019 | WalkIn Jobs , Accenture Walkins | 0 comments

Accenture Solutions Pvt Ltd is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

In the latest job notification, Accenture announces job vacancies for an Associate post for Non-Voice Process - Onroll, with work location in Airoli, Navi Mumbai.

Under Accenture Mumbai Associate Walkin 2019, candidates completed Any Graduation, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An interested and qualified candidate has to walkin on announced date and venue.

Job Responsibilities:

Communicate with client customers via chat or voice call to help resolve the issues being faced

Receive, process and verify the accuracy of orders from customers utilizing the company's internal CRM/mainframe systems and customer purchase orders

Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking

Access the company's internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports

Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments

Maintain customer records by updating account information.

Job Summary Details:

Job Designation: Associate.

Educational Qualification: Any Graduation.

Experience: 1-5 Years.

Apply Mode: Walkin.

Job Location: Airoli, Navi Mumbai.

Key Skills:

Proactive and inquisitive candidate required with clear and precise communication, written and oral skills

Functional knowledge of using CRM solution and MS Excel

Provides back-up support to other group members in the performance of job duties as required

Domain knowledge of Customer Service.

Analytical skills are also required with an eye for detail

Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers

Typing speed is crucial (Speed 30 words per minute 95% accuracy)

Important Dates:

Date & Timing: 08th July 19 to 12th July 19 .

Venue: Accenture @ Mumbai.

How to apply:

Interested and qualified job applicants have to walkin on the announced date and venue.

Note: If interested share your resume on with below details OR U can connect on 9326850386.

Apply Now:

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