Dell International Services India Private Limited Bengaluru Technical Support Posts | Graduation | Walkin: 10th to 14th Feb'20

Feb 07, 2020 | WalkIn Jobs , DELL Walk-Ins | 0 comments

Dell International Services India Private Limited Dell International Services India Private Limited, leading PC manufacturer and software technology services provider.

In the latest job notification, Dell announces job vacancies for Technical Support posts, with work location in Bangalore.

Under Dell Bengaluru Technical Support Walkin 2020 Jobs, candidates completed Graduation, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to walkin on announced date and venue.

Job description:

Responsible for providing telephone support for customers on the operation or maintenance of Dell products.

Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.

Responsible for EWS, Total solutions, YTT and In warranty extension sales.

Performs work in accordance to standardized policies and procedures

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

Documents problems in the support solution database for diagnostics and solution implementation.

Ensure proper escalation procedures are followed.

Responsible for customer satisfaction through effective handling of customer problems

Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Job Summary Details:

Job Designation:  Technical Support.

Education Qualification:

Minimum Graduates in any stream. (10+2+3)

Undergraduates with at least 12 months of international call center 24 months of domestic call center or any other work experience full time experience.

Experience: 0-1 Years.

Job Location: Bengaluru.

Apply Mode: Walkin.

Key Skills:

Should be willing to work in shifts in a 24 x7 work environment

Fluent communication in English and Hindi

Excellent telephone soft skills & thorough telephone functional skills

Ability to handle stressful situations.

Ability to deal professionally with irate customers

Good Knowledge of PC Hardware/Software for desktop & portable systems

Any relevant Certification/Technical Qualification

Important Dates:

Date & Timing: 10th to 14th Feb'20.

Venue:  Dell Bengaluru.

How to apply:

An interested and qualified job applicant has to apply through online mode, shortlisted applicants will be called for interview.

Apply Now:

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