Dell International Services India Private Limited Bangalore Associate Posts | Diploma/Graduation | Walkin: 4th Jun’19 to 7th Jun 19
Dell International Services India Private Limited, leading PC manufacturer and software technology services provider.
In the latest job notification, Dell India announces job vacancies for an Associate post, with work location in Bangalore.
Under Dell Bangalore Associate Walkin 2019 Jobs, candidates completed Diploma/Graduation and have required skills can apply.
The selected candidate will be recruited with a permanent and full-time job.
An interested and qualified candidate has to walkin on announced date and venue.
Answer customer calls / inquiries (internal and external) on related issues, e.g: Technical queries, Dispatches & Customer Escalation both phone and email systems
Need to provide resolution for all the calls by researching and navigating through knowledge base
Identify and provide input on unique or recurring customer problems.
Deal with other departments eg: Sales or customer service etc... to solve the customer issues Responsible for setting realistic customer expectations and meeting or exceeding these expectations
Responsible for setting realistic customer expectations and meeting or exceeding these expectations
To verify and investigate into customer's complaints or issues and drive for resolution within specified time frames.
Job Summary Details:
Job Designation: Associate.
Educational Qualification: Graduation.
Experience: 0-3 Years.
Job Location: Bengaluru.
Apply Mode: Walkin.
Should be willing to work in shifts in a 24 x7 work environment
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Fluency in English and Hindi is mandatory.
Interview date & Venue:
Date & Timing: 4th Jun’19 to 7th Jun 19.
Venue: Dell @ Bangalore.
How to apply:
Interested and qualified job applicants have to apply through online mode, shortlisted applicants will be called for Interview.