Dell International Services India Private Limited Bengaluru Technical Support Posts | Graduation | Walkin: 10th to 14th Feb'20
Dell International Services India Private Limited Dell International Services India Private Limited, leading PC manufacturer and software technology services provider.
In the latest job notification, Dell announces job vacancies for Technical Support posts, with work location in Bangalore.
Under Dell Bengaluru Technical Support Walkin 2020 Jobs, candidates completed Graduation, and have required skills can apply.
The selected candidate will be recruited with a permanent and full-time job.
An Interested and qualified candidate has to walkin on announced date and venue.
Responsible for providing telephone support for customers on the operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Job Summary Details:
Job Designation: Technical Support.
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center 24 months of domestic call center or any other work experience full time experience.
Experience: 0-1 Years.
Job Location: Bengaluru.
Apply Mode: Walkin.
Should be willing to work in shifts in a 24 x7 work environment
Fluent communication in English and Hindi
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Technical Qualification
Date & Timing: 10th to 14th Feb'20.
Venue: Dell Bengaluru.
How to apply:
An interested and qualified job applicant has to apply through online mode, shortlisted applicants will be called for interview.