Infosys Limited Bangalore International Voice Process (Customer Support & Technical Support) Posts | Graduation | Walkin: 10th Mar'20

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services.

In the latest job notification, Infosys India announces job vacancies for International Voice Process (Customer Support & Technical Support) posts, with work location in Bangalore.

Under Infosys Bangalore Customer Support & Technical Support Walkin 2020 Jobs, candidates completed Graduation, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to walk-in on announced date and venue.

Eligibility Criteria:

Customer Support:

Location: Bangalore

Qualification: Any Graduate with no backlogs

Shifts: Flexible for 24/7 shifts

Experience: 0-5 Yrs

Job Description:

• Manage large amounts of incoming and outgoing calls

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms and applications.

• Follow up to ensure that appropriate actions were taken on customers' requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.

• Should be ok to work in 24X7 environment and night shifts.

• Should be ready to work in a target-oriented portfolio

Skills :

• Proven customer support experience or experience as a client service representative

• Excellent communications skills

• Ability to listen and active problem-solving skills

• Good interpersonal skills

• Ability to handle the pressure

• Ability to multi-task, prioritize, and manage time effectively

Technical Support:

Job Location: Bangalore

Qualification: Graduate / Engineering or Technical Qualification Preferred

Shifts: Flexible for 24/7 shifts

Experience: 1-3 Yrs

Job Description:

• Good communication skills

• Minimum 1 yr experience in International Voice process

The candidate should carry below-mentioned documents in Original:

• Carry a print out of this email along with your updated resume;

• Carry all your educational and Employment documents;

• 2 Colour Passport Size Photographs.

• ID Proof - Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Important Dates:

Date & Timing: 10th Mar'20, 10:30 am to 12:30 pm.

Venue:

Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark - Sindhuri Convention Hall.
Bangalore.

How to apply:

An interested and qualified job applicant has to walkin on the announced date and venue.

Apply Now:

https://www.naukri.com/job-listings-International-Voice-Process-Customer-Support-Technical-Support-Infosys-BPM-Limited-Bengaluru-0-to-5-years-020320002126?src=jobsearchDesk&sid=15834960761785&xp=42&px=1