VMware Software India Pvt. Ltd. Bangalore Technical Support Engineer Posts | Bachelor’s Degree | Apply Now

VMware is a leading American multinational technology company, provides IT products for Desktop software, Server software, Cloud management, Application management, Networking and security, and others to its clients globally.

In the latest job announcement, VMware India announces job vacancies for Technical Support Engineer posts, with work location in Bangalore.

Under VMware Bangalore Technical Support Engineer 2021 Jobs, candidates having required skills in C, C++, Perl, Python, Windows, Linux Networking can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode.

Job Designation: Technical Support Engineer.

Job Code: R2108166.

Education Qualification: Bachelor’s Degree.

Experience Level: 3+ years.

Job Location: Bangalore.

Apply Mode: Online.

Responsibilities:

• Respond to customer inquiries, primarily by telephone and e-mail
• Work flexible schedules, which may include evenings, weekends or holidays
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting
• Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
• Document all technical inquiries, develop and review content for knowledge base
• Help test alpha and beta products

Requirements:

• Experience with Advanced PC Hardware Setup
• Good understanding of Server PC Architecture.
• Strong networking knowledge, including experience with OpenStack.
• Experience resolving system crashes and hardware-related issues.
• Experience with troubleshooting hardware-related issues.
• Excellent knowledge of Operating Systems including (Windows, Linux, Unix Solaris or FreeBSD, Novell Netware)
• Experience in providing Linux/UNIX and Windows technical support to customers.
• Experience Troubleshooting 3rd party application integration.
• Experience Performance troubleshooting.
• Minimum of 3+ years experience in software and hardware combined
• Working knowledge of Microsoft (Windows Server 2003, Windows 2000, Windows NT, Windows 98, 95, and 3.1; MS DOS), plus x86 platforms, devices, and networking
• Basic understanding of TCP/IP networking stack
• Experience in an enterprise LAN/WAN environment
• Experience with Windows and Linux Networking
• Experience with administering 802.1q
• Experience trouble-shooting Firewall technology (Pix, CheckPoint)
• Ability to look at and analyze network traces. (ethereal, wireshark, tcpdump)
• Experience working within an Enterprise IT Support environment.
• Excellent interpersonal skills
• Case/Customer Management skills
• All shifts fall within standard hours of operation for the Broomfield center:  Monday – Friday 7am – 7 pm
• B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
• This job opportunity is not eligible for employment-based immigration sponsorship by VMware

Highly Preferred Skills:

• Experience with ESX Server and/or Virtual Center and/or other VMware products
• Experience with Cisco or Network hardware manufactured products
• Experience with Server Hardware (Dell, HP, IBM, etc)
• Experience with switch and routing protocols (CCNA)
• Experience with scripting and programming (C, C++, Perl, Python and Intel Assembly)
• Basic understanding of TCP/IP networking stack
• Experience in an enterprise LAN/WAN environment
• Experience with Windows and Linux Networking
• Ability to look at and analyze network traces. (ethereal, Wireshark, tcpdump)
• Background in System Administration

Apply Online:

https://careers.vmware.com/main/jobs/R2108166?lang=en-us