Accenture Solutions Pvt Ltd Bangalore Associate Posts | Diploma/Degree/Master Degree | Walkin: 2nd July’19
Accenture Solutions Pvt Ltd is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
In the latest job notification, Accenture announces job vacancies for an Associate post for Service Desk - Voice Process, with work location in Bangalore.
Under Accenture Bangalore Associate Walk-in 2019 Jobs, candidates completed Diploma/Degree/Master Degree are required to apply.
The selected candidate will be recruited with a permanent and full-time job.
An interested and qualified candidate has to walk-in on announced date and venue.
Technologist to respond to L1 Troubleshooting issues
Technologist to respond to the incidents/issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support.
Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
Technologist to capture all incidents in incident tracker tool and assign the cases to relevant assignment group as per process and ensures proper documentation.
Provides resolution to the customer based on in scope processes
Follows the incident life cycle as defined by process viz logging the incident with proper priority, categorization, and documentation, performs follow up on all necessary incidents as defined in process with customer to ensure timely closure & Others.
Job Summary Details:
Job Designation: Associate.
Educational Qualification: Any Bachelor degree or Masters Degree or 3-year diploma (10+2+3).
Experience: 1-4 Years.
Job Location: Bangalore.
Apply Mode: Walkin.
Excellent communication skills.
Fundamental Technical know-how on system troubleshooting
Date & Timing: 2nd July, 2019.
Venue: Accenture @ Bengaluru.
How to apply:
Interested and qualified job applicants have to walkin on the announced date and venue.