Amazon Development Centre (India) Pvt. Ltd Hyderabad Cloud Support Engineer Posts | Bachelor’s Degree | Apply Now

Amazon Development Centre (India) Pvt. Ltd, a leading online e-commerce website.

In the latest job announcement, Amazon India announces job vacancies for Cloud Support Engineer posts, with work location in Hyderabad.

Under Amazon Hyderabad Cloud Support Engineer 2021 Jobs, candidates having required skills in Linux OS and network troubleshooting can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode

Job Designation: Cloud Support Engineer-Deployment.

Job Code: 1394252.

Education Qualification: Bachelor’s Degree.

Experience Level: 3+ years.

Job Location: Hyderabad.

Apply Mode: Online.

Role:

• Work on critical, highly complex customer problems that will span multiple AWS services.
• You will be working in day shift, we follow the “follow the sun model”
• Troubleshoot application deployments, recreate customer issues, and build proof of concept applications.
• Write and interpret configuration scripts for customer environments to install programs, configure logging, and modify configuration files.
• Dive deep to resolve problems at their root, looking for failure patterns and suggest fixes.
• Apply troubleshooting techniques to provide unique solutions depending on customer use cases.
• Leverage your experience to work with internal AWS teams on improving our services.
• Drive projects that improve support-related processes and our customers’ technical support experience.
• Create tutorials, how-to videos, and other technical articles for internal and customer communities.

Basic Qualifications:

• Bachelor’s degree in computer science or previous computer engineering or software engineering experience.
• 3+ years of experience in a technical position.
• Excellent oral and written communication skills – customers contact us via calls, chats, and email.
• Able to multitask, prioritize, and manage time efficiently
• Ensure customer satisfaction and provide professional customer support.
• Excellent customer support skills & strong problem-solving skills

Technical requirements:

• Proficient with Linux (Ubuntu, CentOS, RedHat) and/or in any Unix flavours
• Basic understanding with Kubernetes, docker or containers ecosystem in general.
• Experience with networking protocols such as HTTP, DNS, DHCP, TCP/IP etc.
• Demonstrated experience in Linux OS and network troubleshooting.
• Good understanding of cloud and virtual infrastructure like VM, Hypervisor etc.
• Any scripting language experience
• Familiarity with automation & any version control tools ( Chef, Puppet, Git etc)

How to Apply:

• Interested and qualified job applicants have to apply through online mode, by initially registering with the Amazon company career portal and login to apply.

Apply Online:

https://www.amazon.jobs/en/jobs/1394252/cloud-support-engineer-deployment

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