Microsoft India Private Limited Bangalore Software Engineer Jobs | Degree or Above | Apply Now

May 30, 2019 | IT Jobs , Microsoft | 0 comments

Microsoft, American-based leading technology and PC manufacturing company.

In the latest job notification, Microsoft India, announces job vacancy for Software Engineer post, with work location in Bangalore.

Under Microsoft Bangalore Software Engineer 2019 Jobs, candidates completed Degree or Above, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An interested and qualified candidate has to apply through online mode.

Job responsibilities:

Scoping and documenting customer scenarios, potential causes and troubleshooting steps

Effectively communicating with customers and stakeholders via, phone, email or any other available   means

Ensuring compliance with schedules; processes and MS policies and values * Foster positive customer relationships and build customer loyalty in Microsoft, while effectively managing challenging situations.

Job Summary Details:

Job Designation: Software Support Escalation Engineer.

Job Code Number: 564183.

Educational Qualification: Bachelor's degree or Above.

Experience: Freshers/Experienced.

Job Location: Bangalore.

Apply Mode: Online.

Key Skills:

Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

Demonstrate leadership through personal responsibility, accountability and teamwork.

Act as a technical focal point in cooperative relationships with other companies.

Manage crisis situations that may involve technically challenging issues and diverse audiences.

Own and resolve technically complex mission critical or politically hot customer issues

Be responsive to customer needs which may sometimes require outside of normal business hours.

Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.

Interact with other engineers to provide technical action plans or take ownership of cases that require escalation.

Share knowledge with others through solution documents, contribute to social media, engage technical communities, build automated self-help solutions and create training.

How to apply:

Interested and qualified job applicants have to apply through online mode, by initially registering with Microsoft company career portal and login to apply.

Apply Now: https://careers.microsoft.com/us/en/job/564183/Support-Escalation-Engineer.

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