Microsoft India Private Limited Hyderabad Azure Customer Engineer Posts | Bachelor’s Degree | Apply Now

Microsoft, American-based leading technology and PC manufacturing company.  

In the latest job announcement, Microsoft India announces job vacancies for Azure Customer Engineer posts, with work location in Hyderabad.

Under Microsoft Hyderabad Azure Customer Engineer 2021 Jobs, candidates having required skills in TCP/IP protocols, OSI model can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode.

Job Designation: Azure Customer Engineer.

Job Code: 988496.

Education Qualification: Bachelor’s Degree.

Experience Level: 2+ years.

Job Location: Hyderabad.

Apply Mode: Online.

Responsibilities:

• Support Azure customers real-time through chat, screen sharing, research and call-back, as part of a global support delivery team  
• Ability to go technically deep across Azure services (at least level 200-300) and actively seek solutions to customer needs and communicate trends to leadership  
• Turn Azure customers to Azure fans by improving support efficiency through finding opportunities to optimize existing processes and tools  
• Building a close working relationship with the teams related to assigned service areas to leverage in case of escalations, as well as to drive product improvements  
• Building and updating Azure product documentation to help customers deliver solutions on Azure  
• closely with the feature Engineering teams to report bugs, expedite bug fixes and bubble up feature requests.  

Qualifications:

• Bachelor's degree in Information Science, Information Technology, Computer Science Engineering or Mathematics or equivalent work experience  
• 2+ years of experience working with enterprise customers on Cloud specific solutions, application development and deployment   
• Proven history of customer obsession, including blog posts, how-to videos, etc  
• Experience analyzing, troubleshooting, and providing solutions for technical issues  
• Certification in Microsoft and/or competing Cloud Technologies.   

Technical Skills: 

Networking:

• Familiarity with networking concepts including VIPs, NAT, DNS 
• Familiarity with networking tools (ping, tracert, tracemon, wire shark, etc.) 
• Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred 
• Understanding of the OSI model and related concepts 
• Strong knowledge and understanding of TCP/IP protocols and OSI model 
• Experience with Infrastructure / Network Administration 
• Expertise troubleshooting large Network Environments and familiarity with packet sniffers: Wireshark or Network Monitor/Message Analyzer 
• Fundamental awareness of Private, Hybrid, Public Cloud, OS : Windows and/or Linux, Virtualization of SDN technologies 
• Knowledge and understanding of VPN, IPsec, DHCP, DNS, HTTP/s, MPLS/BGP/Layer3/Layer2 
• Hands-on experience of Proxy and Firewall 
• Additionally, Knowledge of one the following domains is desired

Windows Azure Platform: 

• Knowledge of Windows Azure Platform services 
• Azure Platform development and deployment concepts
• Familiarity with troubleshooting 

Operating System/Virtualization:

• Familiarity with Active Directory, Security, OS Internals concepts 
• Understanding of Virtualization concepts and virtual system administration 
• Experience with Hyper-V configuration and administration 

How to apply:

• Interested and qualified job applicants have to apply through online mode, by initially registering with Microsoft company career portal and login to apply. 

Apply Online:

https://careers.microsoft.com/professionals/us/en/job/988496/Azure-Customer-Engineer