NTT DATA Services Bangalore Associate System Engineer Jobs | Degree/PG | Apply Now
NTT DATA Services, Texas-based leading IT service provider with offices over across 50 countries and have more than 1 lakh staff.
In the latest job announcement, the NTT DATA India unit announces job vacancies for Associate level posts to fill a number of positions, with work location in Bangalore.
Under NTT DATA Bangalore Associate System Engineer Jobs 2018, candidates completed Degree/PG and have good communication skills and others can apply.
Selected candidate on merit, will be recruited under company payroll, with a permanent and full-time job.
Interested and qualified candidate have to apply through online mode.
1. Receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
2. Attempt resolution of tickets relating to end-user computing equipment (desktops, laptops, office applications, printers e.t.c)
3. Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.
4. Triaging the tickets to different support groups based on the category of the ticket
5. Following up on tickets and tracking them to closure
6. Providing sufficient and accurate information to users on the ticket status
Job Summary Details:
Job Designation: Associate System Engineer.
Job Code Number: 31767.
Educational Qualification: Degree/PG.
Job Location: Bangalore.
Apply Mode: Online.
How to apply:
An interested and qualified person have to apply through online mode, by initially registering with the company career portal and login to apply.