Infosys Bangalore Technical Process Specialist Posts | Any Graduation | Walkin: 5th Feb'20

Jan 31, 2020 | WalkIn Jobs , Infosys Walkin | 0 comments

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services.

In the latest job notification, Infosys India announces job vacancies for Technical Process Specialist posts for International Voice, with work location in Bangalore.

Under Infosys Bangalore Technical Process Specialist Walkin 2020 Jobs, candidates completed Any Graduation, and have required skills can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate have to walkin on announced date and venue.

Job description:

Ensure proper delivery, upgrades/upsells and adoption of products and services.

Identify opportunities for upselling and cross-selling Client cloud collaboration products and services.

Discover use cases, uncover customer needs and drive increased adoption.

Collaborate internally with Sales & broader cross-functional groups to drive continuous improvement in providing a superior customer experience.

Establish a common understanding with the customer for the ROI they are receiving from Client Solutions via the product chain.

Leverage the acquired knowledge of the customer to ensure the client enables the customer to achieve their Business Outcomes through onboarding, adoption, expansion, and renewal.

Participate in campaigns, projects, and initiatives to insure successful implementation.

Assist customers in resolving any issues relating to account/site configuration changes. Have knowledge of contracts and renewal cycles & others.

Job Summary Details:

Job Designation:  Technical Process Specialist.

Education Qualification: Any Graduate with no backlogs.

Experience: 2-4 Years.

Job Location: Bangalore.

Apply Mode: Walkin.

Key Skills:

Should be aware of the latest technology in the mobile and computing world. We should also be aware of the latest operating systems, browsers, software, etc.

Education or equivalent to 15 years of formal education.

Previous Customer Success (or strategic customer service) experience in the SaaS-based profile.

Strategic thinker, account management, forward-looking approach with a strong commitment to customer success

Laser focus on reducing churn, increased product usage & adoption.

Strong communication, consultative, influence and presentation skills.

Focused attention to detail allowing for delivery of high-quality end-user experiences.

Proven team player and ability to orchestrate value in coordination with peers and cross-functional teams.

Willingness to learn, adapt and drive change within the team.

Comfortable working in a fast-paced, dynamic environment & shifts/weekends to meet evolving business requirements

Ability to articulate value messaging and influence the adoption of Webex products.

Important Dates:

Date & Timing: 5th Feb'20.

Venue:  Infosys BPM Ltd #785, Ground Floor Axis Sai Jyoti 15th Cross 100 Feet Road Sarakki, 1st Phase J P Nagar Landmark - Sindhuri Convention Hall. Bangalore.

How to apply:

Interested and qualified job applicants have to walkin on the announced date and venue.

Apply Now:

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