Salesforce Hyderabad Technical Support Engineer Posts | Bachelor’s Degree | Apply Now

Salesforce is an American cloud-based software company, sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

In the latest job announcement, Salesforce announces job vacancies for Technical Support Engineer posts, with work location in Hyderabad.

Under Salesforce Hyderabad Technical Support Engineer 2025 Jobs, candidates having required skills in Apex, Python, JavaScript, Big Data, Snowflake, Redshift, Salesforce Data Cloud, Agentforce, and Sales Cloud can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode.

Job Designation: Technical Support Engineer.

Job Code: JR323181.

Education Qualification: Bachelor’s Degree.

Experience Level: Required.

Job Location: Hyderabad, Bangalore.

Apply Mode: Online.

Minimum Requirements:

• Bachelor's degree in Computer Science or equivalent experience.
• Excellent written and verbal communication skills.
• Experience in Software Product Engineering, Software Programming (e.g., Apex, Python, JavaScript), Big Data, Snowflake, Redshift, or working with Salesforce Data Cloud, Agentforce, Sales Cloud, Service Cloud or any of the Salesforce Platform product offerings.
• Demonstrate familiarity with core Generative AI concepts, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and prompt engineering/tuning, to effectively support our AI-driven features.
• Expert-level experience with Database concepts, Data modeling (relational and non-relational), and advanced SQL/SOQL query writing and performance tuning.
• Proven experience debugging and developing on the Salesforce Platform (Apex, LWC, or advanced Flows).
• Demonstrated skill in troubleshooting complex, high-priority technical issues in a customer-facing role.
• Ability to effectively prioritize and advance customer issues, as required.
• Ability to multi-task and perform effectively under pressure.

Preferred Requirements:

• Certifications in Salesforce Data Cloud Consultant, Agentforce Specialist, Salesforce Platform Developer I/II, Sales Cloud, or Service Cloud.
• Proven comprehension of one or more Salesforce products and their cross-cloud integrations.
• Deep technical understanding of Large Language Models (LLMs) and expertise in Retrieval-Augmented Generation (RAG) architecture, focusing on data grounding and knowledge retrieval pipelines. Advanced skills in prompt engineering and tuning, including parameter optimization, to maximize the precision and efficiency of AI-driven diagnostics.
• Experience with DevOps practices (CI/CD, Git, deployment tools) in a Salesforce environment.

How to apply:

Interested and qualified job applicants have to apply through online mode, by initially registering with Salesforce career portal and login in to apply.

Apply online:

https://careers.salesforce.com/en/jobs/jr323181/technical-support-engineer/

For more information about Salesforce vacancies, visit the Salesforce Recruitment page.