Tech Mahindra Hyderabad Associate Tech Specialist Posts | Bachelor’s Degree/Master’s Degree | Apply Now

Nov 11, 2021 | IT Jobs , Tech Mahindra | 0 comments

Tech Mahindra Business Services Pvt Ltd, an international BPO company.

In the latest job announcement, Tech Mahindra careers India announces job vacancies for Associate Tech Specialist posts, with work location in Hyderabad.

Under Tech Mahindra Hyderabad Hiring Associate Tech Specialist 2021 Jobs, candidates having required skills in Genesys Cloud Service can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode.

Job Designation: Associate Tech Specialist.

Education Qualification: Bachelor’s Degree/Master’s Degree.

Experience Level: 6 years.

Job Location: Hyderabad.

Apply Mode: Online.

Job Summary:

  • Initial escalation contact for a Genesys Cloud Service. 
  • Prepare Genesys cloud service monthly stewardship performance working with Genesys TAM and AT&T LCM. 
  • Interface with Genesys TAM as for service performance and metrics. 
  • Liaison between the customers
  • technical and management team into the AT&T & Genesys organization for day-to-day operations. 
  • Coordinates all Genesys cloud-based solutions, change activity windows with AT&T LCM and customers. 
  • Coordinates all Genesys cloud-based solutions, post outage, service incident review, RCAs, and outage detail and reviews with AT&T LCM and customer

How to apply:

Interested and qualified job applicants have to apply through online mode, by initially registering with Tech Mahindra career portal and login in to apply.

Apply Online:

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