HCL Technologies Noida Associate Posts | BA | Apply Now
HCL Technologies Limited is a leading global technology and IT enterprise.
In the latest job announcement, HCL India announces job vacancies for Associate posts, with work location in Noida.
Under HCL Noida Associate 2020 Jobs, candidates having required skills in Domain Competencies (BSERV )-MPE-Attract & Retain Customers can apply.
The selected candidate will be recruited with a permanent and full-time job.
An Interested and qualified candidate has to apply through online mode.
Job Designation: Associate.
Job Code: 728050BR.
Education Qualification: BA
Experience Level: 1 to 3 years.
Job Location: Noida.
Apply Mode: Online.
- To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA
- Able to work independently and efficiently to meet SLA
- Able to comprehend the request of the customer and meet the quality standard
- Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
- Improving skill level through self-development / nominating training programs Skill reverification Tests
- Meet the defined Quality Scores. Innovation & Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for the achievement of common goals of the team
- To consistently meet or exceed CSAT parameters as defined for the process.