Citrix Systems India Pvt Ltd Bangalore Support Readiness Analyst Jobs | Bachelor’s Degree | Apply Now
Citrix Systems, Inc. is an American multinational software company that provides server, application and desktop virtualization, networking, software as a service, and cloud computing technologies.
In the latest job notification, Citrix India announces job vacancies for Support Readiness Analyst post, with work location in Bangalore.
Under Citrix Bangalore Support Readiness Analyst 2019 Job Notification, candidates completed Bachelor’s Degree and have required skills can apply.
Job responsibility will be to find problem trends using technical support case data, user interviews, surveys, knowledge center articles, forum posts, and other social media outlets; Performs data analysis using tools such as Tableau, SQL, and Excel against Support and product data to supply actionable insights related to training and Support Readiness & others.
The selected candidate will be recruited with a permanent and full-time job.
An interested and qualified candidate has to apply through online mode.
Job Summary Details:
Job Designation: Support Readiness Analyst.
Educational Qualification: Bachelor’s degree in Engineering, Computer Science, Industrial Engineering or equivalent combination of education and experience.
Experience: 1-3 Years.
Job Location: Bangalore.
Apply Mode: Online.
Strong critical thinking and analytical skills
Ability to correlate KPIs to training and performance trends
Experience documenting research findings, market analysis and product requirements for both technical and non-technical audiences
Well organized and detail oriented, including the ability to prioritize own tasks
Good verbal communication skills that include translating and articulating standard technical jargon into easily understandable concepts
Experience in creating presentations and public speaking
Ability to develop organized formal and informal written documentation
Willingness and enthusiasm for self-paced learning and personal development of new skills and tools
Experience with Tableau, SQL, and Excel a plus
Relevant internship experience with a focus on intermediate to advanced knowledge of Microsoft Office
Fundamental knowledge of operating systems, metrics, technical problem solving, process management and improvement, project management, knowledge of systems and tools
Familiarity with core Citrix product line and foundational technologies
Citrix product certifications required with first year
How to apply:
An interested and qualified job applicant has to apply through online mode, by initially registering with Citrix career portal and login to apply.