Citrix Systems India Pvt Ltd Bangalore Support Readiness Analyst Jobs | Bachelor’s Degree | Apply Now

Apr 16, 2019 | IT Jobs , Citrix | 0 comments

Citrix Systems, Inc. is an American multinational software company that provides server, application and desktop virtualization, networking, software as a service, and cloud computing technologies.

In the latest job notification, Citrix India announces job vacancies for Support Readiness Analyst post, with work location in Bangalore.

Under Citrix Bangalore Support Readiness Analyst 2019 Job Notification, candidates completed Bachelor’s Degree and have required skills can apply.

Job responsibility will be to find problem trends using technical support case data, user interviews, surveys, knowledge center articles, forum posts, and other social media outlets; Performs data analysis using tools such as Tableau, SQL, and Excel against Support and product data to supply actionable insights related to training and Support Readiness & others.

The selected candidate will be recruited with a permanent and full-time job.

An interested and qualified candidate has to apply through online mode.

Job Summary Details:

Job Designation: Support Readiness Analyst.

Educational Qualification: Bachelor’s degree in Engineering, Computer Science, Industrial Engineering or equivalent combination of education and experience.

Experience: 1-3 Years.

Job Location: Bangalore.

Apply Mode: Online.

Key Skills:

Strong critical thinking and analytical skills

Ability to correlate KPIs to training and performance trends

Experience documenting research findings, market analysis and product requirements for both technical and non-technical audiences

Well organized and detail oriented, including the ability to prioritize own tasks

Good verbal communication skills that include translating and articulating standard technical jargon into easily understandable concepts

Experience in creating presentations and public speaking

Ability to develop organized formal and informal written documentation

Willingness and enthusiasm for self-paced learning and personal development of new skills and tools

Experience with Tableau, SQL, and Excel a plus

Relevant internship experience with a focus on intermediate to advanced knowledge of Microsoft Office

Fundamental knowledge of operating systems, metrics, technical problem solving, process management and improvement, project management, knowledge of systems and tools

Familiarity with core Citrix product line and foundational technologies

Citrix product certifications required with first year

How to apply:

An interested and qualified job applicant has to apply through online mode, by initially registering with Citrix career portal and login to apply.

Apply Now:  https://jobs.citrix.com/job/CITRA005813045/Support-Readiness-Analyst.

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