Tech Mahindra Bangalore Service Desk Analyst Jobs | Any Graduate/Post Graduate | Walkin: 20th Jul to 31st Jul’19
Tech Mahindra Business Services Pvt Ltd, an international BPO company.
In the latest job notification, Tech Mahindra announces job vacancies for an Associate post for International Voice process, with work location in Bangalore.
Under Tech Mahindra Bangalore Service Desk Analyst Walkin 2019 Jobs, candidates completed Any Graduate/Post Graduate, and have required skills can apply.
The selected candidate will be recruited with a permanent and full-time job.
An interested and qualified candidate has to walk-in on announced date and venue.
Respond quickly to all queries and incidents and be the First line application support.
Manage incidents, including via telephone, Chat & email.
Documentation, recording & updating incident details in CRM tool.
Communication, alerting technical staff via assignments and escalating to Resolver group
Support & Classification, making an initial assessment into the nature of the incident, assessing the
Severity, impact, and risk.
Answering queries and resolution of straight forward incidents
Escalation of unresolved cases to next level application specialist teams & Others.
Job Summary Details:
Job Designation: Service Desk Analyst.
Educational Qualification: Any Graduate/Post Graduate.
Experience: 0.6-3 Years.
Apply Mode: Walkin
Job Location: Bangalore.
Fluent in English verbal and Nonverbal
Excellent telephone skills
Ability to multi-task and prioritize workload
Ability to adapt to continuously changing procedures and environment
Team player with strong interpersonal skills
Date & Timing: 20th Jul to 31st Jul’19, 12 PM onwards.
Venue: Tech Mahindra campus, Plot- 45-47, Gate 1, ITC-4, (Abdul Kalam Building) KIADB Industrial Area, Electronic city, Phase -2 Bangalore - 560100.
How to apply:
Interested and qualified job applicants have to walkin on the announced date and venue.