Amazon Development Centre (India) Pvt. Ltd Bangalore Cloud Support Engineer-SCD Posts | Bachelor’s Degree | Apply Now

Sep 03, 2020 | IT Jobs , Amazon | 0 comments

Amazon Development Centre (India) Pvt. Ltd, a leading online e-commerce website.

In the latest job announcement, Amazon India announces job vacancies for Cloud Support Engineer-SCD posts, with work location in Bangalore.

Under Amazon Bangalore Cloud Support Engineer-SCD 2020 Jobs, candidates having required skills in AWS Cloud, Bash, Python, PowerShell can apply.

The selected candidate will be recruited with a permanent and full-time job.

An Interested and qualified candidate has to apply through online mode

Job Designation: Cloud Support Engineer-SCD.

Job Code: 1257953.

Education Qualification: Bachelor’s Degree.

Experience Level: 2 to 4 years.

Job Location: Bangalore.

Apply Mode: Online.

Responsibilities:

  • Work on critical, highly complex customer problems that will span multiple AWS services.
  • Troubleshoot application deployments, recreate customer issues, and build proof of concept applications.
  • Dive deep to resolve problems at their root, looking for failure patterns and suggest fixes.
  • Apply advanced troubleshooting techniques to provide unique solutions depending on customer use cases.
  • Leverage your extensive support experience to work with internal AWS teams on improving our services.
  • Drive projects that improve support-related processes and our customers’ technical support experience.
  • Drive customer communication during critical events

Skills Required:

OS/Networking:

  • Experience with Linux or Windows system administration
  • Experience with web-based services and applications, Apache, Tomcat etc.
  • Detailed knowledge of networking protocols and troubleshooting: DNS, HTTP, SSL, TCP
  • Experience operating and troubleshooting email services and SMTP

Storage:

  • Understanding of Software Defined Storage (SDS) and Content Delivery Networks
  • Good knowledge of storage protocols: iSCSI, NFS, CIFS, SMB
  • Experience troubleshooting file system, block and object storage
  • Knowledge of large-scale storage architectures and backup/DR strategies
  • Experience troubleshooting file system, block, and object storage

Content Delivery/Media:

  • Understanding of Content Delivery Networks
  • Understanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming)
  • Experience working with REST API based services

Preferred Qualifications:

  • Knowledge of client/server and distributed systems/AWS Cloud architecture patterns
  • Experience scripting (i.e. bash, Python, PowerShell etc.) would be an added advantage
  • Exposure to various AWS services would be an added advantage
  • Strong analysis and troubleshooting skills and experience
  • Self-starter who is excited about learning new technologies on a daily basis
  • Excellent oral and written communication skills
  • Customer service experience/strong customer focus
  • Strong multi-tasking skills

Apply Online:

https://www.amazon.jobs/en/jobs/1257953/cloud-support-engineer-scd

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