Virtusa Hyderabad Senior Software Engineer Posts | Bachelor’s Degree/Master’s Degree | Apply Now
Virtusa India Pvt Ltd is an American information technology services company that offers IT consulting, business consulting, application development, product development, legacy asset management services to large enterprises and software vendors.
In the latest job announcement, Virtusa India announces job vacancies for Senior Software Engineer posts, with work location in Hyderabad.
Under Virtusa Hyderabad Senior Software Engineer 2020 Jobs, candidates having required skills in Salesforce can apply.
The selected candidate will be recruited with a permanent and full-time job.
An Interested and qualified candidate has to apply through online mode.
Job Designation: Senior Software Engineer.
Job Code: CREQ61732.
Education Qualification: Bachelor’s Degree/Master’s Degree.
Experience Level: 3+ years.
Job Location: Hyderabad.
Apply Mode: Online.
- 3+ years of experience in Production support
- Good experience of handling L2 support for Salesforce
- Willing to work on shifts on a rotation basis (24x5)
- Very good problem-solving skills
- Good exposure to Service Management lifecycle and standard tools
- Ability to quickly analyse issues and decide whether it should be handed in L2 or moved to L3
- Strong communication skills verbal and written, ability to effectively communicate with different stakeholders
- Incident and Service Request Management response and resolution as per defined Service Levels
- Incident, Problem, Change and Configuration Management
- Work on scheduled tasks as part of Change and Release Management
- Perform scheduled tasks as per defined frequency and SLAs
- Proactive monitoring of error logs for patterns
- Provide inputs for Weekly and monthly reports
- Work on Service Improvement plan
- Create and maintain technical documentation
- Salesforce Support Exp